Mar 28, 2024  
2019-2020 NOVA Catalog 
    
2019-2020 NOVA Catalog [ARCHIVED CATALOG]

Information Systems Technology: IT Technical Support, C.S.C.


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CIP Code: 11.0101
NOVA Code: 221-299-09

Offered through WO

Purpose: This program is designed for individuals seeking employment in a technical support center and for those persons employed who wish to update their skills in the help desk field. This curriculum will prepare students for employment as help desk specialists/technicians, desktop support specialists, and technical support specialists. Upon completion, graduates are prepared to study for the A+ Microsoft Help Desk.

Credit for Prior Learning: Students in this program may be eligible for credit for prior learning. See an academic advisor or counselor for further information.

One Year


Total credits for the Career Studies Certificate in IT Technical Support: 15 credits


IT courses used for this program may not be more than 10 years old, unless approved by academic dean.

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