2019-2020 NOVA Catalog [ARCHIVED CATALOG]
Information Systems Technology: IT Technical Support, C.S.C.
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CIP Code: 11.0101
NOVA Code: 221-299-09
Offered through WO
Purpose: This program is designed for individuals seeking employment in a technical support center and for those persons employed who wish to update their skills in the help desk field. This curriculum will prepare students for employment as help desk specialists/technicians, desktop support specialists, and technical support specialists. Upon completion, graduates are prepared to study for the A+ Microsoft Help Desk.
Credit for Prior Learning: Students in this program may be eligible for credit for prior learning. See an academic advisor or counselor for further information.
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Total credits for the Career Studies Certificate in IT Technical Support: 15 credits
IT courses used for this program may not be more than 10 years old, unless approved by academic dean.
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