CIP Code: 11.1006
NOVA Code: 221-299-09
Offered through AL, LO, MA, WO
Purpose: This program is designed for individuals seeking employment in a technical support center and for those persons employed who wish to update their skills in the help desk field. This curriculum will prepare students for employment as help desk specialists/technicians, desktop support specialists, and technical support specialists. Upon completion, graduates are prepared to study for the A+ Software, A+ Hardware, Network+, Security+ and AWS Certified Cloud Practitioner exams.
Credit for Prior Learning: Students in this program may be eligible for credit for prior learning. See an academic advisor or counselor for further information.